A Glasco’s Operations Transformation
Uniting Commercial and Residential Workflows with GlassManager
Client Overview
A Glasco, Inc.
A Glasco, Inc. is a trusted commercial and residential glazing company that needed a better way to manage two distinct sides of their business. Before GlassManager, separate systems and manual workarounds slowed down operations and limited visibility. By adopting GlassManager, A Glasco unified workflows, sped up data entry, improved project oversight, and laid the groundwork for lasting efficiency gains. The new system also reduced errors, improved team coordination, and provided the flexibility needed to handle complex commercial projects.
The Challenge: Disconnected Systems Across Divisions
A Glasco struggled to manage commercial and residential projects in one system. Previous tools—Mainstreet and Smart Glazier—lacked the flexibility for complex commercial work. Without a central platform, the team relied on Dropbox and manual processes, slowing data entry, increasing errors, and limiting growth.
Key Pain Points
- No centralized system to manage both commercial and residential projects
- Previous tools (Mainstreet, Smart Glazier) couldn’t handle complex commercial workflows
- Reliance on Dropbox and manual processes slowed data entry and increased errors
- Limited visibility across projects hindered efficiency and growth
The Solution: Customization and Seamless Integration with GlassManager
A Glasco chose GlassManager for its flexibility and ease of use, especially for managing both commercial and residential divisions. The ability to add custom project components on the fly transformed commercial workflows. Onboarding was smooth and collaborative, with the GlassManager team tailoring the platform to their needs and completing implementation in weeks.
Key Solution Features
- Add custom project components instantly
- Streamlined estimating and reduced setup time
- Hands-on onboarding support tailored to workflows
- Easier error correction without restarting projects
The Results: Faster Billing, Fewer Errors, and Better visibility
After implementing GlassManager, A Glasco achieved significant improvements in operational efficiency, accuracy, and visibility across both divisions.
Key Results
- Faster, more organized commercial billing with schedule of values
- Easier error correction without restarting entire projects
- Centralized notes, photos, and purchase orders for better field access
What Our Clients Are Saying
"It’s a great software program. We’re glad to be using it and excited to keep growing with it. The onboarding experience was great. The team listened to our concerns and showed us different ways to tailor the software to our needs.”
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